Training & Orientations

New volunteers must first attend a volunteer orientation before signing

up for any position.

There are additional trainings for the Drive Team. To request a Bus Driver or Bus Attendant training, contact Jacki at jmcmaster@ahtn.org

Additional Volunteer training's are posted on the VolunteerHub. You must register to attend to be given the virtual meeting link.

New Volunteer Orientation

NeNew Volunteer Training, in-person session will be held on Nov 14 2025 at 7pm. To register for this live training event, please click here. You will need to create a Volunteer Hub account in order to register. After you complete the training, we will do a criminal background check.

New Volunteer Training, live virtual session will be held on Dec 13 2025 at 11am. To register for this virtual training event, please click here. You will need to create a Volunteer Hub account in order to register. After you complete the training, we will do a criminal background check.

AHTN's Volunteer Orientation is also available online through a self-guided training video. Those wanting to join our volunteer team, but unable to attend the events listed above, will need to complete the following:

New Volunteer Steps:

You must complete each step in order to move on to the next step:

Create an account on the Volunteer Hub. https://ahtn.volunteerhub.com/
Watch the volunteer orientation video found here.
Answer the orientation video questions.
Sign the Volunteer Agreement and Volunteer Waiver and submit electronically.
Complete the background check.

Once you have completed all steps and your background check is returned you will receive an email that you are approved to volunteer. If at anytime you have questions during the process, email jmcmaster@ahtn.org

Code Blue Refresher Training 2025-26

We encourage all returning Volunteers to watch the CB Refresher Training as it is a good reminder as to what is expected of the volunteers working at the shelter along with updated policies and procedures through the pandemic.

Click here to register for the virtual refresher training

Overnight Team Training 2025-26

Overnight Volunteers are encouraged to watch this video to learn of any updates/changes to the overnight team procedures and shelter times. We are asking Overnight Volunteers to complete the communication report after their shift.

Video link: https://youtu.be/zMapTquixSA Google Doc Instructions

Bus Team Reminders 2025-26

This discussion goes over new shelter location, new bus stop & drop-off center details along with other important reminders for Volunteers who help on our buses.

Video Link: https://youtu.be/wD94cRtDh8M

De-Escalation & Resources for Code Blue

Hosted by Lenape Valley Foundation, this session will focus on resources and best practices for code blue staff/volunteers to utilize when working with individuals who are expressing mental health symptoms that are challenging in the code blue setting.

Recording here: https://vimeo.com/645315588/b4bc85d2ab

Presentation Slides here